Next Generation
Imagine a "Next Generation" technical solutions provider...
Andy Payne has.
He's head of Field Maintenance Services at Fujitsu:
"What we need from our technical resources providers is a seamless and transparent passage from source to end-user."
The "Next Generation" then would deliver total fulfilment, distribution, installation and on-site maintenance services for complex products and emerging and integrating technologies.
What then would be the magic ingredients of this "next generation" logistics proposition?
- Appropriately skilled, salaried technicians on a flexible basis
- Full value insurance for potential stock loss or damage
- Best of class IT infrastructure
- A business model that focuses on ability of personnel instead of volume of calls or the need to leverage an infrastructure Unrivalled senior management experience of delivering technician based services
- Blue Chip pedigree with organisations such as Fujitsu, Unisys, Vodafone and Sony
And the benefits of such an approach?
- Real cost savings whilst maintaining levels of service
- Real time unscheduled or scheduled call closure
- Comprehensive resource scheduling tools
- Full visibility of inventory throughout the supply chain
- Complete confidence and no hassle
So when will the "Next Generation" be born?
It's already here.
TOUCH LOGISTICS is just such a provider.
Whether you are Manufacturer, Retailer, Service or Support company in Multimedia, IT, Banking & EPOS, Communications or Consumer Electronics as a service professional you can now choose a partner for the supply of technical resources who doesn't just understand your business, but who looks after your customers, your reputation and your bottom line.